Performing Arts Marketplace

1. Introduction

Performing Arts Marketplace, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites and services that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

Through the Services.
In communications, including email, text, chat, and other electronic messages, between you and the Services.
When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy.
From any other source, in accordance with this policy and applicable law.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

We may provide additional or different privacy policies that are specific to certain features, services, or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Children’s and Minors’ Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. No one under age 18 may provide any information to the website in connection with the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information in connection with the Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If you are under the age of 13, you are not permitted to access or use the Services or create an account, and we will not knowingly collect or retain any personal information from you. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete such information in accordance with the Children’s Online Privacy Protection Act (“COPPA”).

If you are between the ages of 13 and 17, you are not permitted to access or use the Services or create an account. We may retain a limited record of any attempted registration, including the date of the attempt and information reasonably necessary to enforce our age restrictions. If you believe that an age-based restriction has been applied to you in error, you may contact us using the information provided in the Contact Information section below to request a review.

3. The Personal Data That We Collect or Process

We collect several types of information from and about users of our Services, including information:

By which you may be personally identified, such as name, date of birth, postal or shipping address, email address, telephone number, profile picture, and other information you provide us (“personal information”);
Payment information, including credit card or debit card information, and information about the payment methods and services you use in connection with the Services;
Location information, including general geographic location such as country, state or province, or city, if you have enabled and consented to location information collection;
About your internet connection, the equipment you use to access our Services, and usage details, such as clickstream information to, through, and from our Services, page response times, download errors, length of your visits to certain pages, page interaction information or methods used to browse away from a page;
About your activity on the Services, such as items you list or purchase, transaction history, and buyer or seller ratings and reviews; and
Tax exemption certificates or related documentation, if you upload proof of tax-exempt status for your organization.

4. How We Collect Your Personal and Other Data

You Provide Information to Us

We collect information directly from you when you provide it to us, such as by filling in personal information on our website or advertisements.

Automatically Through Our Services

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies.

The information we collect automatically may include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, speed up your searches, and recognize you when you return to our website or Services.

The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

From Business Partners and Service Providers

We may receive personal data about you from other sources and combine it with information we collect directly from you. We engage third-party service providers to perform functions on our behalf in connection with operating and providing the Services, including:

Supabase, which provides database hosting, authentication, and data storage services;
Stripe, which provides payment processing, payout, and related payment services;
Resend, which provides email delivery and communication services;
PostHog, which provides analytics and usage monitoring services; and
Sentry, which provides error monitoring, diagnostics, and technical support services.

If you register to receive payments as a seller, Stripe may collect certain identity, tax, financial, and other information directly from you as necessary to verify your identity and facilitate payments. Stripe processes such information in accordance with its own privacy practices. We do not receive or store certain sensitive information submitted directly to Stripe, such as your full Social Security number, bank account information, or copies of government-issued identification.

5. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data:

To provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our website or any products or services we offer or provide through it.
To provide Services to you or third-parties related to the Company’s commercial activities.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

6. Who We Disclose Your Information To

We may disclose aggregated information about our users, without restriction.

We may also disclose personal data that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our organization.
To other users of the Services as reasonably necessary to facilitate, process, and fulfill transactions, including names, shipping information, and other information necessary to complete a transaction.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Company is among the assets transferred.
To third parties to market their products or services to you if you have consented to these disclosures.
To fulfill the purpose for which you provide it, such as to provide services to you or for third-parties to provide services to you.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal data:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others.

7. Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, marketing, cookies, and other tracking technologies choices:

Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please send an email to support@performingartsmarketplace.com.

8. How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

9. How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

10. Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

11. Contact Information

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at: support@performingartsmarketplace.com